Help Center

How can we help?

Browse the FAQ below or send us a message. We typically respond within 1–2 business days.

Frequently Asked Questions
Is ClearBudget really free?

Yes. The Free plan is free forever with no ads and no time limits. A Pro subscription unlocks advanced features like unlimited categories, charts, backup, and more.

Which devices is ClearBudget available on?

ClearBudget is available for Android on Google Play and for iPhone and iPad on the Apple App Store. Both versions have the same features. Since your data stays on your device, there is no sync between them — use Backup & Restore (Pro) if you want to move your data to a new device.

Is my data private and secure?

Completely. ClearBudget stores all your data locally on your device. We never see it, never sync it to a server, and never share it with anyone. The app works fully offline — the only time it goes online is to download daily exchange rates for multi-currency transactions, and that request carries none of your data.

How do I backup my data?

Backup & Restore is a Pro feature. Go to Settings → Data Management → Export Backup. You can export a full JSON backup or a CSV transaction list and save it anywhere you like.

How do I restore a purchase?

If you reinstalled the app or switched devices, go to Settings → ClearBudget Pro → tap "Restore Purchases". Your subscription is restored using the store account you bought it with — your Google Play account on Android, or your Apple ID on iPhone and iPad. Note that a subscription bought on one platform cannot be transferred to the other.

How do I cancel my Pro subscription?

Android: Open Google Play → Profile → Payments & subscriptions → Subscriptions → ClearBudget Pro → Cancel.

iPhone / iPad: Open Settings → tap your name → Subscriptions → ClearBudget Pro → Cancel Subscription.

You can cancel anytime, and you keep Pro features until the end of the period you already paid for.

The app is in the wrong language. How do I change it?

Go to Settings → Language and select your preferred language. ClearBudget supports 16 languages: English, Turkish, German, French, Spanish, Italian, Dutch, Polish, Swedish, Norwegian, Danish, Russian, Japanese, Chinese, Korean, and Vietnamese.

Send us a message

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